Our Process

Here's how easy we make it to book your high quality medical treatment and dream holiday

Skip the waiting lists and save with Safe Haven

We’re connected with the experts in Filipino medical care and a Manila travel partner. So you won’t need to spend hours searching for the right doctor and accommodation.

Discover the Possibilities
  1. Fill in our online enquiry form.
  2. We will contact you to discuss your medical needs.
  3. Fill in our assessment form then attach and send photos or x-ray of areas that need treatment.
  4. Next we send information you provide to our doctors so they can develop your medical treatment plan and advise on an indicative cost.
  5. We will send you the medical treatment plan and price quotation.
Book Your Trip and Treatment
  1. Once you’re happy with the plan, you can advise for the medical treatment plan to go ahead.
  2. Tell us your preferred travel dates, flight options, hotel options, travel needs, and tours. (Don’t worry, we have a form for all this).
  3. We will book medical treatment with selected hospital and doctor, arrange flight and accommodation based on your preferences. We will arrange your personal assistant if needed.
  4. We will send you the travel itinerary and payment options. We charge a fixed fee of only $350 for coordinating your medical holiday. That’s for everything including booking your flight and accommodation, airport transfers, paperwork, scheduling your medical appointment and correspondence with your doctor
  5. You pay in advance the fix service fee, flight and accommodation through direct deposit or credit card.
  6. We will then send you the confirmed travel itinerary.
Receive Your Treatment
  1. Travel to the Philippines and receive your treatment. Your medical expenses will be settled and paid to our doctors after your treatment.
  2. Once your surgeon is happy with your progress, you will be ready to set off for your holiday.
  3. Our personal assistant ensures things flow smoothly, taking care of all your transfers. We’re here to help every step of the way.

Relax and enjoy your holiday

  1. Now it’s time to make the most of the fact that you’re in one of the most beautiful island nations in the world. Rest up and relax in one of the incredible locations we’ve picked out just for you.
Get inspired with our breath taking island destinations
  1. On return to Australia or New Zealand, we will check in with you to ensure that you are happy with the medical procedure and the holiday.
Let’s get started. Take a look at our treatment options.